For your customer support
Supporter helps agents communicate better
Instead of a copy-paste template — he writes empathic and human answers.
The client evalutes you based on this
When we send a generic answer, the client will be frustrated.
Just like when we don’t address his emotions (which can happen to agents)
Each answer builds (or crashes) trust
Important part of your reputation
Agents are the mirror of
the company. If you
want yours to be one of
the best:
“How does it work so well?” — E. Varda, ZOOCITY
Our texts do their job
20-60% more conversions of digital products, 20-70% less written complaints, 91% customer satisfaction
Why do they work so well?
Lexi was trained on 11.500+ texts that our psychologists and writers wrote themselves — and brought results.
Who did they help already?
Raiffeisen, Erste, Recommend, ZOOCITY, Qubinets,
Admiral, Notino, Publicis
Start of collaboration
How does it work?
Define what’s important to say
Write down the key information
Or choose your own template
Kopirajte klijentovu poruku
Supporter recognizes the emotion
Adapts the answer accordingly
Supporter writes out the answer
Text that sounds natural
Addresses the client’s needs
everyone is wondering
Why do texts that you get with Supporter sound like they were written by experienced psychologists and writers?
Because they were 🙂 Psychologists who study attention and persuasion wrote a bunch of them in the past 10 years = 11.500+ texts (and they keep writing them). Those texts are then deconstructed by our AI engineers and put into Lexi. And that’s why Lexi might be using AI — but it doesn’t sound like AI. Big difference.
With Supporter
every customer
knows they are
important to you.
“Lexi is phenomenal.” — L.
Keserić, CEO Raiffeissen
